recent project: DaNang Vietnamese Restaurant

GOAL: Increase traffic and sales during COVID Pandemic, and stabilize revenue.

 

RESULT: Completed website updates and online ordering system. To-go orders increased from an estimated 40% to 75% in the year 2020. The year 2021 increased online ordering to an estimated 85-90% and is maintained today.

 

Slowed the rate of revenue loss that trended at 45% to only 30% in the year 2020. The year 2021 experienced an increase in traffic by 40%, and revenue by 23% however ultimately flattened due to the increase in the cost of goods towards the end of the year.